It performed in any event and in case emailed a criticism to the customers service dept

I came across their customer service alternatively impolite and never wisdom

Only Intimate Judith out-of Covington GA () I registered 100 % free towards a promotional advertisement, and you may paid for 30 days and you can mentioned to not ever replenish immediately. It told you we can’t reimburse, but we’re going to leave you thirty day period free, not during the time my times free shoud has starte thay terminated my personal membership to own decreased percentage. The entire sense try including a tear-regarding. It matched up me personally with a lot of dudes, yet not a one answered my personal concerns. You will find two girlfriends just who registered at the same time We performed and additionally they matched up united states up with the exact same men plus they never responded to possibly of them either. I’d like my personal cash return, but now I can’t actually make sure they are address my personal emails.

They sould become investigated. Richard from Brunswick GA () I made a mistake bringing its free? While i made an effort to fix the fresh new errors, I found myself informed the brand-new profile drawn because of the me was nearly impossible to switch. Just after checking the fresh new costs (quite high) to have monthly pricing, etc additionally the currently grievances I just understand, seemingly I just happened so you can fortune out. Now I am able to simply stay away from the brand new EHARMONY business. Kate of Collegeville PA () Was actually customer off eharmony for about three years. Up coming restored once more. Made a decision to let registration drain. While i originally licensed, I’d place account never to auto-replenish. Enjoys merely found out it auto-renewed my personal membership and you may charged my charge card to own large month-to-month rates as opposed to my created consent.

As i checked the latest Account Setup page, there is today no option to indicate even in the event I have to auto replace. When i made written criticism and you will demand for refund, try informed that today account doesn’t car-replenish and that no reimburse would-be made. There clearly was notation back at my Membership Settings Checo seГ±oras que buscan matrimonio that account does not re-the newest but there is nonetheless no method for me to favor restoration option. This is very inaccurate charging practice and I am filing issue which have compatible gov’t regulating company. Robert out of Dayton OH () We have contacted eharmony via e-send over the past three months, asking its advice in cancelling my subscription, but have didn’t come with Effect from their store. Nonetheless they view it smoother so you can age-post us to recommend that they’ve got just revived my registration having yet another day.

Subscription went away and i renewed for just one few days

Basically Do not Listen to From them Within the next Day, I could Look for Court Assistance to Obvious This matter! Mary away from Fort Wayne Into the () We inserted eHarmony towards the a new step 3-month price. Shortly after signing up for, I received only 1 suits. Brand new matches failed to fulfill my distance criteria (the new fits was found step one-1/2 hours out). I asked as to why I obtained that it suits in addition they couldn’t address my matter personally. New simply provided me with their processed current email address and you may verbal impulse whenever We later on entitled, which they match toward area code and, that in case the individual they matched up me with entered an invalid area code, it might matches beside me. Not one person perform take time to find the specific cause for the fresh accident, and i also are advised that the meets measured among the 3 guaranteed myself to possess my step three-week demonstration.

Along with, they would i’d like to speak with a manager. I’d to deliver my personal issue using postal mail to receive a lot more appeal. Bottom line, immediately following zero legitimate matches, I attempted to track down my personal money back so you can zero get. I experienced all their hoops try to get people to adopt my personal problem, however, there is zero desire to provide me one special attention. We reported through the Bbb but with no profits. They finished the stream of letters with a lay that i received around three matches. It credited my personal account the brand new $60 I became billed because of the eHarmony and you will eHarmony closed my membership. Carmen from Cold temperatures Playground Florida () On the . A couple days after i got a message sent in my experience to let remember that there is zero match in my situation.